Verizon: A DSL Upgrade Will Burn Your House Down
By Craig Lloyd on Dec 12th, 2009 at 12:45PM
A Verizon DSL customer simply just wanted to upgrade his DSL plan, but for some reason the Verizon reps kept giving him a hard time and wouldn’t simply upgrade his plan. He spoke to several different reps, all saying different things. He was on the phone for a total of an hour and 42 minutes and went through seven phone calls. When he arrived to the last rep, here’s what went down:
I directly asked “why is it I can open a new account with 7MB but I cannot order it as an existing customer?”. Her response: “your home cannot handle the 7MB speed. If I put in the order for 7MB, it will burn your house down.”
Remember folks, don’t upgrade your DSL plan, because it could lead to your house being torched by the Verizon Mafia.
via [Consumerist]
